Complaints. Upon any claim, complaint or assertion by a government or regulatory agency that a Licensed Product is unsafe or unfit for human consumption, the Licensee shall immediately undertake an investigation and take appropriate actions to minimize risk to consumers until there has been a final determination of the safety issue to the satisfaction of Licensor. Each party shall immediately, but in any event no later than five (5) days, notify the other party of a complaint with respect to a Licensed Product received from any source, including but not limited to those which refer to the safety of a Licensed Product or its fitness for human consumption, or which refer to compliance with Applicable Law or regulations.

Complaints. Each Party shall immediately notify the other Party of any complaints received by such Party concerning the Drug Substance or the Product. Each Party shall investigate complaints and shall take corrective action to avoid future occurrences.

Complaints. If Abbott receives a Complaint regarding the Product, Abbott shall forward the Complaint information to [[Surmodics:Organization]] promptly, but in any event no more than ​ from receipt of such Complaint by Abbott. In the event a Complaint is reported directly to [[Surmodics:Organization]], [[Surmodics:Organization]] shall forward the Complaint via email to the Abbott contact at ​ within ​ solely for Abbott’s internal quality control tracking purposes. Abbott shall cooperate with [[Surmodics:Organization]] as reasonably necessary to collect customer information regarding Complaints regarding the Product in order to satisfy Regulatory Authority inquiries. [[Surmodics:Organization]] shall have the right to make the final determination of whether any Complaint represents an event that must be reported to FDA as an MDR, and shall have the sole right and responsibility to make any such MDR report to FDA and to make any equivalent reports to other Regulatory Authorities. Without limiting the foregoing, Abbott shall be responsible for carrying out in its reasonable discretion all customer support and resolution of Complaints; provided that [[Surmodics:Organization]] shall provide reasonable assistance in connection therewith upon Abbott’s reasonable request.

No Complaints. There are no complaints filed in court or, to [[Adimab:Organization]]’s knowledge, otherwise threatened, in each case pending or relating to [[Adimab:Organization]] Platform Patents or [[Adimab:Organization]] Platform Technology which, if decided in a manner adverse to [[Adimab:Organization]], would materially affect [[Adimab:Organization]]’s practice of the [[Adimab:Organization]] Platform Technology as contemplated by this Agreement or [[Alector:Organization]]’s rights to exploit the Optioned Antibodies or Products.

Product Complaints. If either Party becomes aware of product complaint information related to the Products from its Affiliates or Third Parties, it shall forward this information to the other Party as soon as possible, however no later than ​ after receipt of the information, as further detailed in the Quality Agreement. Information on product complaints shall be forwarded as it has been received, without screening, selection or processing. APCETH shall cooperate with any reasonable requests received from BBB on any reply to any complainant.

Product Complaints. Each Party shall be responsible for handling product complaints (except for those covered by Section 7.5 below) arising pursuant to its Development of the Compounds and Collaboration Products in compliance with all applicable Laws. Each Party shall promptly provide the other Party with written notice of any such product complaint received by such Party and arising pursuant to its Development. Upon request of either Party,

No Complaints. Except as disclosed in the Registration Statement and the Prospectus, there is no complaint to or audit, proceeding, investigation (formal or informal) or claim currently pending against the Company or its subsidiaries, or to the knowledge of the Company, any of its customers (specific to the customer’s use of the products or services of the Company) by any state Attorney General or related office, the Federal Trade Commission, the U.S. Department of Health and Human Services and any office contained therein (“HHS”), or any similar authority in any jurisdiction other than the United States or any other governmental entity, or by any person in respect of the collection, use or disclosure of Personal Data by the Company or its subsidiaries, and, to the knowledge of the Company, no such complaint, audit, proceeding, investigation or claim is threatened.

Customer Complaints. [[OUTSET:Organization]] is responsible for coordinating any Customer Complaint that it receives concerning any Product. Supplier shall transfer promptly to [[OUTSET:Organization]] any Customer Complaint that it receives concerning any Product. Supplier shall investigate any Customer Complaint and implement corrective action where necessary. [[OUTSET:Organization]] is responsible for communicating with [[OUTSET:Organization]]’s customers regarding any Customer Complaint about any Product. “Customer Complaint” means any written, oral or electronic expression of dissatisfaction relative to the identity, quality, durability, reliability, safety, effectiveness or performance of a Product, made by a customer of [[OUTSET:Organization]], including actual or suspected Product tampering, contamination, mislabeling, or wrong components, and any of the foregoing regarding a [[OUTSET:Organization]] product incorporating a Product.

Contractor agrees, to the extent permitted by law, to accept as an air carrier any and all regulatory complaints issued by a governmental or regulatory authority having competent jurisdiction for any reason or cause. Contractor agrees that any such complaint, regardless of whether the basis for such complaint is within Contractor’s control, shall be accepted as a Contractor complaint for such regulatory authority purposes. For the avoidance of doubt, no complaint recorded on a Contractor flight, inclusive of station origin and destination, will count against United’s complaint rate for such applicable regulatory authority. Notwithstanding the provisions of Sections 7.1 and 7.2, United shall be liable for and hereby agrees to indemnify and hold harmless Contractor from and against regulatory fines and penalties arising from any such regulatory complaints accepted by Contractor to the extent resulting from the negligence of United, or any ground handler or other party acting pursuant to a contract with United and directly interfacing with passengers on Scheduled Flights (e.g. wheelchair providers); provided that, for the avoidance of doubt, the provisions of Sections 7.3, 7.4, 7.5 and 7.6 shall apply with respect to Contractor’s right to indemnification as provided in this Section 4.4.

Customer Complaints. In the event that Alba or Ortho receives any customer complaint regarding the Products, or any component thereof, manufactured by Alba and distributed by Ortho, then that party shall inform the other as described in the Quality Agreement. The complaint or notice shall then be evaluated and investigated by the party receiving the complaint at their own cost. Either party may request the other party to conduct failure investigations, using the process defined in the Quality Agreement. Alba shall assist Ortho in follow-up correction of Product complaints within the timeframe required by Ortho's procedures. If corrective actions are required, the cost of or part of the corrective action shall be borne by Alba up to the extent such complaint is attributable to a breach by Alba of any of its warranties, guarantees, representations, obligations or covenants contained herein, and shall be borne by Ortho up to the extent such complaint is related to some cause or event attributable to Ortho.