Complaints. The Parties agree to follow the procedure set forth below (the “Procedure”) to address End User complaints against Expedia, its Affiliates and/or an Expedia Partner:

Product Complaints. If either TLC Hong Kong or TLC learns of any complaints/claims concerning the TLC Products, the Party learning of such complaints or claims shall advise the other Party within forty-eight (48) hours by telephone, confirmed in writing within five (5) business days thereafter.

4.3Customer Complaints. Purchaser shall be responsible for # managing all of Purchaser’s customer complaints or product inquires with respect to the Supply Deliverables, # reporting such complaints or inquires to Regulatory Authorities and # except as otherwise provided herein, all appropriate corrective action related thereto. Supplier shall, at Purchaser’s reasonable request, assist Purchaser in complying with Purchaser’s legal obligations pertaining to customer complaints and vigilance reporting.

Any Expedia Party (as defined below) shall address End User complaints as it addresses End User complaints related to Expedia Travel Products ​.

Conduct all tenant relations and service all tenant complaints;

Number of quality-related complaints made by clients of ZTE

Handle all tenant complaints and service calls under service guarantees:

maintain a complaints process to address any breach of these standards.

#[[Organization B:Organization]] shall comply with Applicable Laws with regard to timely reporting of adverse events and deficiencies of Products, and shall immediately (and in any event within twenty-four (24) hours) notify [[Organization A:Organization]] of any such adverse events. [[Organization B:Organization]] shall respond directly to Customer complaints regarding the performance of the Products. [[Organization B:Organization]] shall keep a record of all Customer complaints and shall immediately (and in any event within twenty-four (24) hours) notify [[Organization A:Organization]] of any such Customer complaints. [[Organization B:Organization]] shall be solely responsible for any required reporting of adverse events to regulatory authorities.

When the conduct of the tenant or a person living with that person gives rise to justified complaints: